Tenant engagement and behavior change is a crucial tool in reducing water and energy demands in multifamily housing, yet it is fraught with pitfalls and inefficiencies. Molly Simpson (Program Analyst with District Department of Energy and the Environment), Jennifer Sanguinetti (Director of Project Services at University of British Columbia) and Magdalena Szpala (Senior Strategic Sustainability Advisor for BC Housing) share their experience developing tenant engagement toolkits in a variety of contexts. This webinar will cover the basics of successful tenant engagement, lessons learned from on-the-ground research and resource sharing specific to affordable housing.
1. Understand and avoid common pitfalls in tenant engagement
2. Identify three examples of successful tenant engagement in affordable and multi-family housing
3. Locate and navigate resources and toolkits that are publicly available, and understand how to apply them to your project
4. Identify unique housing populations that require targeted or specialized engagement